Your External Medical Secretary
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Doc in Call video presentation
Experience the Doc in Call Intelligent Assistant
From initial inquiry to appointment confirmation, streamline your daily operations. Our assistant qualifies every request and automatically schedules slots across your patients' preferred channels. A seamless, professional, and highly secure solution designed specifically to elevate your premium medical practice's efficiency.
Try our demo now in real time manages a real-time natural conversation
Call the assistant live
Experience the future of medical practice management. Doc in Call provides an intelligent AI voice assistant that handles your patient inquiries with natural flow and medical precision.
+33 7 53 74 56 42
1. Dial the number displayed above
2. Speak naturally to the assistant
3. Book a demo appointment in seconds
Conversation demo
Assistant: Hello, welcome to Dr. Smith's practice. How can I assist you today?
Patient: Hi, I'd like to book an appointment for a routine check-up next Tuesday.
Assistant: Certainly. I have a slot available at 10:00 AM or 2:30 PM. Which one works best for you?
Patient: Let's go with 10:00 AM. Thank you!
Why outsource professionally?
Shifting your front-desk operations allows your team to prioritize patient wellness while we optimize your daily systems.
Doc in Call merges with your practice, ensuring every interaction feels personal and deeply professional.
Doc in Call manages your clinic's complex administrative tasks so you can focus on your patients.
Absolute Availability
Guarantee all incoming calls are answered 24/7 with no waiting or interruption, eliminating missed connections.
Multilingual Assistance
Welcome your international patients with our multilingual agents with several languages for an understanding and inclusive service.
Cost Control
Reduced the social charges and fixed cost of a physical secretary. You only pay for the service actually consumed.
Medical Expertise
Our telesecretariess are trained into specific protocols of each health specialty under the GDPR medical and communications standards with confidentiality rules.
At Doc In Call, we firmly believe that the patient relationship begins with the very first call.
Before the consultation even takes place, there is a voice, a listening ear, an organization. That is precisely where we come in.
Built on years of experience in client relations and call management, we recognized early on that the medical sector deserves a more specialized and human approach — perfectly tailored to both practitioners and patients.
That is how Doc In Call was born.
Our team is trained in medical secretarial standards, handling every call with care, discretion, and professionalism, always reflecting the image our clients deserve.
Gina Matteo, our Commercial Director, is your dedicated point of contact, guiding you from the first exchange to implement a fully customized service, built around your needs.
Our commitment is simple: reliable, structured, and human because behind every call, there is an expectation. And behind every expectation, there is a responsibility.
About us
Our Secretariat Solutions
Telephone Permanence
Professional reception 24/7 with human management of patients with or wihout AI, emergency treatment and transmission of messages.
Agenda Management
We handle your schedule and patient booking, providing seamless updates synchronized across your existing practice management tools.
Secretariat Medical
Precision medical typing, formal medical document drafting, and meticulous processing of patient records to keep files current.
Trusted by Practitioners
Dr. A. L.
General Practitioner
★★★★★
The continuity of care is simply outstanding. I no longer have to worry about missing important calls during complex consultations with my patients.
Dr. J-P. M.
Cardiologist
★★★★★
Reliability and strict adherence to protocols are consistent. Doc in Call adapts efficiently to the high demands of my cardiology practice.
Dr. S. B.
ENT Specialist
★★★★★
A highly professional team that provides reassurance to my patients. Their clinical rigor greatly simplifies my daily practice management.
Fixed Call Rates: Simplicity and Transparency
Doc in Call offers a simple unit-based billing structure created to adapt alongside your growing medical practice.
€0.70 VAT per basic call
€0.90 VAT per call with booking confirmation
Enjoy a flexible partnership with no restrictive contracts. We provide tailored cost estimates based on your typical patient traffic.
Your FREE Quote in 5 Min!
We create a personalized plan based on your specific medical specialty and estimated phone traffic. Fill out our contact form for a quick cost breakdown!
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HOW DOES IT WORK?
01
First Contact Call
First exchange to understand your structure dynamics and establish your specific expectations.
02
Audit Analysis
We analyze your call frequency to size and build the support needed for your structure.
03
Selection of your Custom Plan
Selecting the plan that best fits your needs.
04
Technical Implementation
Technical setup of your phone routing and calendar access to ensure a smooth transition of duties.
05
Maintenance and Follow up
Periodic review of services and workflow adjustments as your patient volume and needs change.
Frequently Asked Questions
Do I keep my current phone number?
Yes, definitely. We set up an automatic call forwarding system to Doc in Call. Your patients continue to dial the same number they have always used.
How does it integrate with my medical software?
Our medical secretaries log directly into your existing software (Doctolib, Maiia, KelDoc, etc.). Synchronization is real-time and seamless for your practice.
Who answers my patients' calls?
Certified medical secretaries specifically trained in your practice protocols. The reception is warm, professional, and perfectly aligned with your clinic's image.
How long does it take to set up?
Your medical secretariat can be operational in less than 48 hours. We define your instructions together to ensure a smooth and efficient start.
Patient data hosted and processed according to GDPR